Opening Hours

Monday to Wednesday & Friday 8:00am to 5:30pm (phones switch over at 5:00pm)
Thursday 8:00am to 7:00pm (phones switch over at 5:30pm)
Saturday (By appointment) 9:00am to 12:00pm (phones switch over at 11:30am)



When we are closed our phones are answered by a registered nurse who is able to assess your needs. The nurse will offer advice or immediate assistance if required but cannot take messages or make appointments.

After Hours:

We recommend you visit the 24 Hour Surgery for accident and emergency care.

Open 24 Hours

Address: 401 Madras Street

Phone : 03 365 7777

If your call is an emergency call 111


To enrol with Papanui Medical Centre please download and complete the enrolment form below (please use a black pen)

Please Note:


  • Please note that every patient over the age of 16 is required to sign their own enrolment form.
  • If you require an appointment immediately, please phone 03 352 9053 to arrange. You will be asked to complete an enrolment form on arrival.
  • Please see enrolling with a general practice for full details of the eligibility criteria or ask a receptionist if you are unsure.
  • For more information about enrolment please see the Enrolment form below:
An eligible individual is:


a New Zealand citizen


holds a resident visa or permanent resident visa (includes residence permits issued before December 2010)


an Australian citizen or Australian permanent resident AND able to show that he/she has been in New Zealand or intends to stay in New Zealand for at least 2 consecutive years


has a work visa and is able to show that he/she is able to be in New Zealand for at least 2 years (previous visas/ permits included


an interim visa holder who was eligible for publicly funded health services immediately before his/her interim visa started


a refugee or protected person.


  Enrolled  ACC Casual
Aged 13 or under Free Free $39.00
14 – 17 years (with CSC) $12.50 $12.50 $62.00
14 – 17 years (no CSC) $35.00 $35.00 $66.00
Adult 18+ (with CSC) $18.50 $18.50 $66.00
Adult 18+ (no CSC) $49.00 $42.00 $81.00


Please Note: There is a Saturday surcharge of $10.00


Prescriptions Collected $23.00
Faxed $20.00
Urgent $28.00

Repeat Prescriptions

We require a minimum of two business days notice for a repeat prescription to be processed.


Prescription charges: Faxed $20 – Collect $23 – Payment is to be made to our bank account 06 0817 0020081 25


  • We do not process same day prescriptions via the website but if you do require a same day prescription please phone the surgery to arrange. The cost of this service is $28.
  • Repeat prescriptions are only available for stable medical conditions which have had medication previously prescribed by one of our doctors.
  • Unless previously agreed, you must have been seen for this condition in the past 6 months. Many conditions require 3 monthly visits.
  • Repeat prescriptions are at the doctor’s discretion and you may be contacted to make an appointment if a review is needed.

Repeat Prescription Request



Test Results

Papanui Medical Centre policy is not to contact patients routinely for normal results. You will be notified of urgent or abnormal results as soon as possible after the doctor has reviewed them. Please ensure we have your current preferred method of contact. If you have specific concerns or have not been contacted you can ring 352 9053 and speak to the results nurse who are available from 9am-12.30pm and 2pm-5pm week days.

Useful Links

Information recommended by health professionals

Immunisation in New Zealand

Sexual health

Skin diseases

Mental Health Foundation

Accident Compensation Commission

The Heart Foundation

The Heart Foundation

Postnatal Depression

Mesothelioma Centre