Opening Hours

Monday to Wednesday & Friday 8:00am to 5:30pm (phones switch over at 5:00pm)
Thursday 8:00am to 5.30pm (phones switch over at 5:00pm)



When we are closed our phones are answered by a registered nurse who is able to assess your needs. The nurse will offer advice or immediate assistance if required but cannot take messages or make appointments.

After Hours:

We recommend you visit the 24 Hour Surgery for accident and emergency care.

Open 24 Hours

Address: 401 Madras Street

Phone : 03 365 7777

If your call is an emergency call 111



For a list of practices that are enrolling please go to:


  Enrolled  ACC Casual
Aged 13 or under Free Free $65.00
14 – 17 years (with CSC) $13.00 $13.00 $65.00
14 – 17 years (no CSC) $40.00 $40.00 $65.00
Adult 18+ (with CSC) $19.50 $19.50 $95.00
Adult 18+ (no CSC) $54.00 $54.00 $95.00


Fees are current as of 2 August 2021

Payment Terms:  All consultations are required to be paid on the day.  Patients who do not attend their appointments will be charged a fee of $20


Prescriptions Collected N/A
Standard 5 working days $25.00
Urgent $35.00

Repeat Prescriptions

We require a minimum of five business days notice for a repeat prescription to be processed.

Prescription charges:

E-mailed direct to your pharmacy $25 – Payment is to be made to our bank account 06 0817 0020081 25

Prompt payment is essential as prescriptions will no longer be sent until the payment has been received.


  • We do not process same day prescriptions via the website but if you do require a same day prescription please phone the surgery to arrange. The cost of this service is $35.
  • Repeat prescriptions are only available for stable medical conditions which have had medication previously prescribed by one of our doctors.
  • Unless previously agreed, you must have been seen for this condition in the past 6 months. Many conditions require 3 monthly visits.
Indici Patient Portal
  • Repeat prescriptions are at the doctor’s discretion and you may be contacted to make an appointment if a review is needed.

Repeat Prescription Request



Test Results

Papanui Medical Centre policy is not to contact patients routinely for normal results. You will be notified of urgent or abnormal results as soon as possible after the doctor has reviewed them. Please ensure we have your current preferred method of contact. If you have specific concerns or have not been contacted you can ring 352 9053 and speak to the results nurse who are available from 9am-12.30pm and 2pm-5pm week days.

Driving Medical Information for Papanui Medical Centre

Papanui Medical Centre Medical practitioners have a clinical and legal responsibility to determine that those who continue to drive are safe, and to protect the driver and other road users from harm.

It is compulsory for private car and motorcycle driver licence holders (classes 1 and 6) to provide a satisfactory medical certificate to renew their licence at 75, 80 and every 2 years after. Expiry dates for commercial classes, including passenger endorsement to drive a taxi, vary.

It is the driver’s responsibility to prove that they are medically fit. They may have to undergo more tests or assessment before you have sufficient information to confirm this.

The Medical Certificate is completed by the Patient’s usual General Medical Practitioner, in order to minimise any extra testing which may be needed. The testing required includes some physical checks, Visual checks, co-ordination checks, and assessment of Cognitive function (thinking and mental processing check). Your Regular Doctor is best placed to do this with the minimum of inconvenience to you.

Our Patients approaching these milestone Birthdays should receive an email (or letter) a couple of months before the date of their appropriate Birthdays. This is to remind you to give enough time to booking your regular Doctor in advance of this Birthday(in case the Doctor is unavailable for a period of time). This may involve a nurse appointment prior to you Doctor appointment (at the discretion of your Regular Doctor). If requested, please attend this appointment.

When coming for your Driving Medical appointment please make sure to bring your glasses for both driving and regular use.

Please see the Reference below which is the current NZ Transport Association information on Medical Requirements for Driving in New Zealand.

If you require further information please contact our Reception Team at Papanui Medical Centre and they will direct you appropriately.

Useful Links

Information recommended by health professionals

Immunisation in New Zealand

Sexual health

Skin diseases

Mental Health Foundation

Accident Compensation Commission

The Heart Foundation

Mesothelioma Centre