| Monday to Wednesday & Friday | 8:00am to 5:30pm (phones switch over at 5:00pm) |
| Thursday | 8:00am to 7:00pm (phones switch over at 5:30pm) |
| Saturday (By appointment) | 9:00am to 12:00pm (phones switch over at 11:30am) |
When we are closed our phones are answered by a registered nurse who is able to assess your needs. The nurse will offer advice or immediate assistance if required but cannot take messages or make appointments.
After Hours:
We recommend you visit the 24 Hour Surgery for accident and emergency care.
Open 24 Hours
Address: 401 Madras Street
Phone : 03 365 7777
www.24hoursurgery.co.nz
If your call is an emergency call 111
Enrolment
Thank you for choosing the Papanui Medical Centre
In order to enrol with us please complete the following steps.
1. Check your eligibility to enrol
2. Download and complete the enrolment form and the ConnectMed application.
3. Once the forms have been completed please return to us.
Please Note:
- You can hand this in at Reception or you may choose to post or e-mail the scanned forms to us together with a copy of your drivers licence or passport ID page. If you are not a New Zealand citizen you need to provide proof of your eligibility by sending us a copy of your visa (residency or work visa) as well.
- Please note that every patient over the age of 16 is required to sign their own enrolment form.
- If you require an appointment immediately, please phone 03 352 9053 to arrange. You will be asked to complete an enrolment form on arrival.
- Please see enrolling with a general practice for full details of the eligibility criteria or ask a receptionist if you are unsure.
- All patients are required to send the enrolment form along with a scanned copy of your drivers licence or other photographic identification.
- For more information about enrolment please see the Enrolment form below:
An eligible individual is:
a New Zealand citizen
OR
holds a resident visa or permanent resident visa (includes residence permits issued before December 2010)
OR
an Australian citizen or Australian permanent resident AND able to show that he/she has been in New Zealand or intends to stay in New Zealand for at least 2 consecutive years
OR
has a work visa and is able to show that he/she is able to be in New Zealand for at least 2 years (previous visas/ permits included
OR
an interim visa holder who was eligible for publicly funded health services immediately before his/her interim visa started
OR
a refugee or protected person.
Fees
| Enrolled | ACC | Casual | |
| Aged 13 or under | Free | Free | $39.00 |
| 14 – 17 years (with CSC) | $13.00 | $13.00 | $62.00 |
| 14 – 17 years (no CSC) | $35.00 | $35.00 | $66.00 |
| Adult 18+ (with CSC) | $19.00 | $19.00 | $66.00 |
| Adult 18+ (no CSC) | $49.00 | $42.00 | $81.00 |
Please Note: There is a Saturday surcharge of $10.00
Payment Terms: All consultations are required to be paid on the day.
Prescriptions
| Prescriptions | Collected | $23.00 |
| Faxed | $20.00 | |
| Urgent | $28.00 |
Repeat Prescriptions
FROM SEPTEMBER PRESCRIPTIONS WILL NEED TO BE ORDERED VIA THE PATIENT PORTAL
PLEASE CONTACT RECEPTION TO JOIN OR DOWNLOAD A FORM FROM THE ENROLMENT PAGE
We require a minimum of two business days notice for a repeat prescription to be processed.
Prescription charges:
Faxed $20 – Payment is to be made to our bank account 06 0817 0020081 25
Collected $23 – Payment is to made at the time of collection
- We do not process same day prescriptions via the website but if you do require a same day prescription please phone the surgery to arrange. The cost of this service is $28.
- Repeat prescriptions are only available for stable medical conditions which have had medication previously prescribed by one of our doctors.
- Unless previously agreed, you must have been seen for this condition in the past 6 months. Many conditions require 3 monthly visits.
- Repeat prescriptions are at the doctor’s discretion and you may be contacted to make an appointment if a review is needed.
Test Results
Papanui Medical Centre policy is not to contact patients routinely for normal results. You will be notified of urgent or abnormal results as soon as possible after the doctor has reviewed them. Please ensure we have your current preferred method of contact. If you have specific concerns or have not been contacted you can ring 352 9053 and speak to the results nurse who are available from 9am-12.30pm and 2pm-5pm week days.
Useful Links
Information recommended by health professionals
Immunisation in New Zealand
Travel health
Sexual health
Diabetes
Skin diseases
Mental Health Foundation
Asthma
Accident Compensation Commission
The Heart Foundation
The Heart Foundation
Postnatal Depression
Mesothelioma Centre