Open for Enrolments
We are welcoming new patients to the practice. We prefer to enrol patients who live in the area (5 km radius of clinic) due to serviceability with regards to access, home visits etc.
If you live outside the area above still make contact and the Practice Manager will have a quick chat regarding your healthcare needs.
E-mail your details to enrolment@pmc.co.nz
Same day and acute appointments – No walk in patients
We hold a limited number of same day and acute appointments for our enrolled patients. If you are unable to see an appointment on the patient portal please call the clinic AS SOON AS YOU CAN IN THE MORNING and team will get a nurse to call you back and advise availability. This does not mean a guarantee of an appointment on the same day. We do not accept walk in patients. If you walk in you may see a nurse who will triage your needs (charge applies) and you will be required to return at another time if a GP appointment is required and available.
Cold and flu and wanting a Medical Certificates?
Our nurses can issue medical certificates for colds and flu – see the post on this webpage.
Mask wearing and patient flows
Mask wearing is no longer required in healthcare settings. We do still continue to encourage mask wearing when attending Papanui Medical Centre as Covid and other respiratory infections remain in our community. We will continue to provide masks at our reception for patients and our clinical staff will continue to wear masks. If you would like to wait in your car please advise reception.
Healthcare assistants
Our Healthcare Assistant team are working closely with the medical team. You may receive a text message from them asking you to meet them prior to your appointment with the doctor.
Cold and flu symptoms and wanting advice?
If you have mild or moderate cold or flu symptoms, are generally well and wanting advice please call Healthline as there may be a charge for nurse calls although they will alert to this at the time – please call Healthline on 0800 358 5453.
Use of AI in consultations
Some of our doctors are using AI to assist in recording their consultations. They will always ask your consent prior to this occuring.
Like any business, our practice faces rising operational costs as our suppliers increase their prices. To ensure we can continue providing the high standard of care and service you expect, we have reviewed our pricing. Small adjustments to some of our service fees will take effect starting 1st September. We appreciate your understanding and continued […]
Te Whatu Ora released a new national framework for the diagnosis and treatment of Attention-Deficit Hyperactivity Disorder (ADHD) in Aotearoa New Zealand in July 2025. These changes, effective from February 2026, aim to improve access to care while ensuring that ADHD assessments and prescribing are safe, evidence-based, and consistent nationwide. Media coverage and public discussions […]
Due to increasing costs from our provider these notifications will now where possible be sent via e-mail or portal message rather than text message.
From 29 September 2025 we are introducing a prescription fee for the under 14s. Due to chronic underfunding for the under 14s we can no longer provide free prescriptions. Routine is $5 or urgent is $15
If a minor illness (ie: gastro) cold or flu is keeping you off work or school you might need a medical certificate / sick note. Our nurses can issue medical certificates for up to 5 days following a phone consultation. This can be booked by calling the clinic and advising the reception staff who will […]
Papanui Medical Centre allows team members to use AI to assist with clinical note taking, as well as administrative tasks (e.g. report writing). Everyone who uses AI must meet the terms and conditions of the tool. We do not allow clinicians to use generative AI for clinical decision making. Before introducing generative artificial intelligence (AI) tools, we assess and mitigate the risks to […]
If you have provided us with your e-mail you will also receive an appointment reminder from the system with a QR code which you can scan upon arrival. This does not mean that you cannot come to reception to have a human interaction!!! What is does mean is that it gives patients another check in option […]
Standard appointments are only 15 minutes long. It is usually only possible to deal with one problem in that time and it may be that the doctor will ask you to re-book. If you think you will need longer, please book a longer appointment which may incur an extra fee. It is very helpful if […]