Same day and acute appointments – No walk in patients
We hold a limited number of same day and acute appointments for our enrolled patients. If you are unable to see an appointment on the patient portal please call the clinic AS SOON AS YOU CAN IN THE MORNING and team will get a nurse to call you back and advise availability. This does not mean a guarantee of an appointment on the same day. We do not accept walk in patients. If you walk in you may see a nurse who will triage your needs (charge applies) and you will be required to return at another time if a GP appointment is required and available.
Mask wearing and patient flows
Mask wearing is no longer required in healthcare settings. We do still continue to encourage mask wearing when attending Papanui Medical Centre as Covid and other respiratory infections remain in our community. We will continue to provide masks at our reception for patients and our clinical staff will continue to wear masks. If you would like to wait in your car please advise reception.
Healthcare assistants
Our Healthcare Assistant team are working closely with the medical team. You may receive a text message from them asking you to meet them prior to your appointment with the doctor.
Cold and flu symptoms and wanting advice?
If you have mild or moderate cold or flu symptoms, are generally well and wanting advice please call Healthline as there may be a charge for nurse calls although they will alert to this at the time – please call Healthline on 0800 358 5453.
Use of AI in consultations
Some of our doctors are using AI to assist in recording their consultations. They will always ask your consent prior to this occuring
As you may be aware there have been some changes proposed for the generation of prescriptions starting in 2026. PMC will offer 12 month scripts where it is clinically safe to do so. This will likely include patients taking 1 medication for 1 mild stable long......
Our patient management system provider is rolling out MFA for the patient portal. Please see their note regarding this improvement in keeping your data secure: In today’s evolving cybersecurity landscape, protecting health information is more critical than ever. To enhance the security of patient data,......
We are taking limited enrolments for patients who reside within 10 kms of the clinic. Please review the enrolments page on the website for further information or e-mail enrolment@pmc.co.nz ...
Papanui Medical Centre allows team members to use AI to assist with clinical note taking, as well as administrative tasks (e.g. report writing). Everyone who uses AI must meet the terms and conditions of the tool. We do not allow clinicians to use generative AI for clinical decision making. Before introducing generative......
Save time waiting for reception and try our new patient check in kiosk! An efficient and private way to get you signed in and seated when the reception area gets busy. You can also update your personal details using this kiosk....
