Like any business, our practice faces rising operational costs as our suppliers increase their prices. To ensure we can continue providing the high standard of care and service you expect, we have reviewed our pricing. Small adjustments to some of our service fees will take effect starting 1st September. We appreciate your understanding and continued […]
Te Whatu Ora released a new national framework for the diagnosis and treatment of Attention-Deficit Hyperactivity Disorder (ADHD) in Aotearoa New Zealand in July 2025. These changes, effective from February 2026, aim to improve access to care while ensuring that ADHD assessments and prescribing are safe, evidence-based, and consistent nationwide. Media coverage and public discussions […]
Due to increasing costs from our provider these notifications will now where possible be sent via e-mail or portal message rather than text message.
From 29 September 2025 we are introducing a prescription fee for the under 14s. Due to chronic underfunding for the under 14s we can no longer provide free prescriptions. Routine is $5 or urgent is $15
If a minor illness (ie: gastro) cold or flu is keeping you off work or school you might need a medical certificate / sick note. Our nurses can issue medical certificates for up to 5 days following a phone consultation. This can be booked by calling the clinic and advising the reception staff who will […]
Papanui Medical Centre allows team members to use AI to assist with clinical note taking, as well as administrative tasks (e.g. report writing). Everyone who uses AI must meet the terms and conditions of the tool. We do not allow clinicians to use generative AI for clinical decision making. Before introducing generative artificial intelligence (AI) tools, we assess and mitigate the risks to […]
If you have provided us with your e-mail you will also receive an appointment reminder from the system with a QR code which you can scan upon arrival. This does not mean that you cannot come to reception to have a human interaction!!! What is does mean is that it gives patients another check in option […]
Standard appointments are only 15 minutes long. It is usually only possible to deal with one problem in that time and it may be that the doctor will ask you to re-book. If you think you will need longer, please book a longer appointment which may incur an extra fee. It is very helpful if […]
Please note that not all available appointments are shown on portal. If you require a same day please call the practice to enquire.